1. Right of Return
• You have the right to cancel and return your order within 14 days from the date of payment, in accordance with UK consumer law.
• Items must be returned unused, in their original packaging and condition.
• Custom or personalised items may not be eligible for return unless faulty.
2. Refunds
• Refunds will be issued using the same payment method you used at checkout.
• Refunds will be processed once the returned item has been received and inspected.
3. Return Shipping
• Customers are responsible for the cost of returning items.
• Returns must be sent to the following address:
Antonio LLiso
49 Ada house E29BB London
• You may send your return by certified/tracked shipping or by standard/untracked shipping.
4. Responsibility for Returns
• If you choose tracked/certified shipping, you will have proof of delivery.
• If you choose standard/untracked shipping, you accept full responsibility and risk of loss or non-delivery. We will process your refund if the parcel arrives, but we cannot accept liability for packages lost in transit without tracking.

