Privacy Policy

We respect your privacy and are committed to protecting your personal data.

This policy explains how we collect, use, and protect your information in line with the UK GDPR and Data Protection Act 2018.

1. Information We Collect

• Personal details: name, email, phone number, billing/shipping address.
• Transaction data: orders, payments, refunds.
• Technical data: IP address, browser type, device information, cookies.
• Marketing preferences.

2. How We Use Your Information

• To process and deliver your orders.
• To manage payments and refunds.
• To communicate with you regarding your purchases.
• To send marketing communications (if you have consented).
• To improve our website and services.

3. Legal Basis

We process your data under:

• Contract (to fulfil your order).
• Consent (for marketing).
• Legal obligations (accounting, tax, fraud prevention).
• Legitimate interests (improving our website and services).

4. Sharing Your Data

We may share your data with:

• Payment providers (e.g., Stripe, PayPal).
• Delivery partners (e.g., Royal Mail, couriers).
• IT and hosting providers.
• Professional advisors (accountants, legal).

5. Data Retention

We retain your data only for as long as necessary for the purposes described above or as required by law.

6. Your Rights

Under UK GDPR, you have the right to:

• Access, rectify, or erase your data.
• Restrict or object to processing.
• Data portability.
• Withdraw consent at any time.
• File a complaint with the UK ICO.

7. Contact Us

If you have any questions, please contact us at:
VREELANT
Email: info@vreelant.com